Typical Custom Build Times When you order your custom built wheelset from Richards Bicycles, your wheelset will be hand built to the exact specifications in which you've chosen in the custom drop down menu's on this custom wheel builder page. None of our custom built wheelsets are pre-built. What you order is what you'll get; however bare in mind that there is time involved in producing such a unique customized product by hand. With that said, generally speaking, we ask that our customers wait 1-2 weeks for their custom wheelset to be built, plus whatever shipping time it takes for us to ship your wheelset to you. Shipping time is 1-4 business days, depending upon how far you are from our Chicago location.
Build Time Delays Here at Richards Bicycles, we do our best to stick to our standard 1-2 week build time. In fact, over 95% of the time we end up meeting this timeframe; however as with any custom built products, we sometimes run into delays. Generally speaking, our delays are the result of hub or rim availability. If there is a delay, we will notify you as soon as possible, and provide you with an updated built time as well as alternative options should you decide you don't want to wait any longer.